A Guide for Startups- It's all in the Details

A guide for startups, in setting fees, making business goals and details we all tend to overlook.
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  • Lectures 15
  • Length 2 hours
  • Skill Level Beginner Level
  • Languages English
  • Includes Lifetime access
    30 day money back guarantee!
    Available on iOS and Android
    Certificate of Completion
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About This Course

Published 9/2015 English

Course Description

How do you know when you're ready to start your own business? Owning your own business can be taxing – both emotionally and physically. This webinar helps you determine if you're ready and includes some hints and tips for small business owners including the decision making process for whether or not to accept credit cards as well as the impact of discounts on your business. You will also understand how to set and reach goals, as well as the tools necessary for motivation when you're working in a vacuum. As well as learn how to charge for your products or services. You will understand all the factors you need to consider before settling on a final rate or price.

What are the requirements?

  • This is an introductory or fundamentals class. There are no prerequisites

What am I going to get from this course?

  • At the end of my course, students will have an understanding of what it takes to start up a new business. If you’ve ever thought about starting your own business, these courses explain the personality traits it takes to be an entrepreneur, helps you decide what type of business to start, explains the cost of doing business, defines what to consider before setting your fees, and provides a clear understanding of the difference between billable and non-billable activities (and their impact on your company). And finally, these courses include an overview of how to set and achieve your goals and how to stay motivated when you’re first starting out.

What is the target audience?

  • This group of courses focuses on the new entrepreneur or someone contemplating the leap from employee to employer. Seasoned entrepreneurs may also find this information helpful.
  • Time and again we are asked about how to set fees, how to determine what kind of business to open, how to stay motivated and how to be a successful business owner. This set of lessons answers all that and more.

What you get with this course?

Not for you? No problem.
30 day money back guarantee.

Forever yours.
Lifetime access.

Learn on the go.
Desktop, iOS and Android.

Get rewarded.
Certificate of completion.

Curriculum

Section 1: Setting Goals and Motivation
02:28
  • The five basic phases of business
  • What do you want to be when you grow up (Why did you start your business)
  • Your vision
  • Create a list of goals
  • Where do you see yourself in 5 years?
08:51
  • Breaking goals down into manageable steps
  • Creating a list
  • Setting priorities
  • Putting you plan to work
  • #1 Job+ New Business
  • Get Out!
  • Set lead goal
07:59
  • Are you reaching your goals
  • Are you getting clients
  • What is working and not
  • Metrics
  • Revising your action plan
  • See results
  • Believe in what you are doing
  • Repeat!
11:19
  • How to stay motivated
  • Business growth
  • Self motivation
08:59
  • Getting involved
  • Coaching and Mentoring
  • Two Year itch
  • Final Thoughts
  • Support
Section 2: Fee Considerations
01:49
  • Introduction
  • 5 Basic Phases of Business
  • Key questions for new business startups
    • What kind of company are you?
    • Products or Services?
    • Who is our customer?
    • Competition?
    • What sets us apart?
    • How much do we charge?
    • How do we charge?
04:12
  • Service, Retail, Manufacturer, Hospitality, Consultant, Non-profit?
  • Products or Service?
  • Who is going to buy your products...your niche
08:00
  • Who else does what you do
  • What sets you apart
  • Vision
    • Why did you start your business
    • Where do you see your business in 5 years
03:47
  • How much do you charge
  • Service Fees
  • Product Fees
04:18
  • How do we accept payment
  • Fee setting summary
  • Support
Section 3: It's all in the details...For Entrepreneurs
07:19
  • 5 phases of business
  • Goal of this section
  • Do you have the Entreprenuerial Spirt?
  • Hobby or a career?
05:38
  • Home office or retail space
  • PO Box
  • Communication
06:52
  • Credit Cards or checks
  • Delegating
  • Discounts
  • Non-billable admin
  • The math- for service based companies
06:46
  • Often make sense
  • Different considerations
  • Loss leaders
  • Promotions
  • Billable vs Non-billable hours
16:33
  • Selling with an empty bench
  • Believing in yourself
  • Being Credible
  • Never be apologetic
  • Wait for the right clients
  • Don't discount
  • Measurments- guage your progress
  • Summary
  • Support

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Instructor Biography

Leslie Spoor, President/CEO Concierge Business Solutions

Ms. Spoor has over 25 years' experience in both aerospace & defense (A&D) and commercial manufacturing/assembly environments and she has another 10 years' experience as a successful entrepreneur. She has extensive experience in managing and deploying business operating systems and related 'best practices' including Metrics measurements, process engineering and policy/procedure generation - all aimed to improve efficiencies and productivity.

Ms. Spoor has extensive experience in the project management and deployment of various ERP Suites, in all process areas from proposal and customer order management through engineering, planning, production, inventory, delivery, after market customer service, as well as finance and project accounting/earned value support in A&D and make-to-order environments.

In 2006, Ms. Spoor founded and is President of a Lifestyle Management Personal Concierge services company, Executive Errands® and in 2012 founded Concierge Business Solutions®, a consulting company dedicated to helping other business owners through the creation of action plans, mentoring, education and training (including Train the Trainer), policy development, problem solving and goal setting. Ms. Spoor is a business process expert.

Ms. Spoor gives back to her community and is a past Director on the Soroptimist House of Hope Board of Directors, was the 2011 – 2012 President of the Soroptimist International Cathedral City – Rancho Mirage club, and participates in several local non-profits including Chambers of Commerce and other community outreach agencies. In 2012, Ms. Spoor was recognized for her contributions in the Lifestyle Management industry and was named Member of the Year by the International Concierge and Lifestyle Management Association. Ms. Spoor is one of less than 20 Certified Concierge Specialists worldwide. She holds a General B Contractor's license and is a California licensed Notary.

Ms. Spoor has had more than 30 articles on Concierge services published in professional journals, chamber newsletters and local newspapers. She owns a proprietary software application that automates all the administrative functions of the Concierge business including an online electronic home inspection software application. She publishes a monthly e-newsletters and mentors other small businesses to help them further their own companies. Ms. Spoor is a licensed private pilot.

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