How to Coach in the Workplace
4.1 (166 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
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How to Coach in the Workplace

Learn to Coach in the Workplace and Boost your Value and Career
4.1 (166 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
982 students enrolled
Created by 7 Keys Solutions
Last updated 9/2013
Price: $50
30-Day Money-Back Guarantee
  • 1 hour on-demand video
  • 3 Supplemental Resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • By the end of the course you can be a competent ‘manager-as-coach’ in a very short space of time.
  • How to have effortless ‘performance conversations’
  • How to give ‘spot-on’ feedback
  • How to coach for better motivation and engagement
View Curriculum
  • No prior requirements needed

If you’re a manager, a supervisor, or an entrepreneur and you want to coach your people – this course gives you simple, to the point, no-nonsense and effective advice on workplace coaching.

It shows you the straightforward approach to:

·Coaching presence - how to create and maintain it

·The GROW Model – what it is, how and when to use it and the questions to ask

·Communication techniques that make coaching work

In 14 short lectures the course teaches you the ‘7 Keys’ to coaching and how to change gears from manager to coach and back with no fallout. It helps you to understand your objective before you start, how to manage expectations and how to use the GROW Model – with its questions to run the session to a great result.

The course gives you questioning skills that make for excellent ‘performance conversations’ – a perfect way to create a coaching environment without even beginning any ‘formal’ coaching.

It dispels any concept of a ‘psychotherapy’ approach and shows you how, with appropriate empathy, to keep the sessions focused on increasing performance and employee engagement.

You’ll get a simple model for giving spot-on feedback that helps people to adjust their own performance. You’ll see how to improve your level of influence and inject new energy into your listening and observation skills.

There are two bonus video ‘extras’ - to help with using the GROW Model and improve your questioning and listening techniques. It shows you the power of questions and how people cannot ‘not answer’ a question.

The statistical studies that show the massive return on investment and the benefits to people who are coached are included in the manual. The need for good performance coaches in business is getting stronger. It explains the difference between manager-as-coach and hiring in a professional and how to make it work.

Who is the target audience?
  • Executives
  • Mangers
  • Team Leaders
  • Supervisors
Compare to Other Career Coaching Courses
Curriculum For This Course
14 Lectures
Your Coaching Presence
4 Lectures 24:07

We’ve been coaching corporate professionals for over 20 years, and we find that most managers already have good communication skills – but when you coach there are a few things on the subject of influence, feedback and listening that can make a big difference – and we hope they’ll be --- not just useful to you --- but interesting in themselves.

Observation skills, listening skills, some actual questions to use, and a deeper look at the subject of feedback - so important to a coach – they’re all covered in the 7 Keys. And they’re applicable in every part of your life.

Preview 04:46

Coaching is all about helping the individual express and achieve their own goal – but the very first thing you need to do BEFORE you begin your coaching sessions is figure out YOUR OWN goal for the session and the coachee.

What do YOU want? We cover that in this lecture

Preview 05:57

Learn to manage your self before starting your coaching session.

We say ‘manage yourself’ -- because if you’re in a negative frame of mind, or If you’re tense, stressed, judgemental, concerned – your coachee is going to start experiencing those things, too.

Not a good state to start the coaching – they’ll have enough of their own apprehension and anticipation going on.

The way to get them in the state you want them, for ideal coaching – is BE in that state yourself.

Key 2. Manage yourself

Who needs coaching and who need teaching?
Before you start coaching - has the person had any training for the things that they or you want to improve?

You don’t hire an expensive tennis coach if you’ve never knocked a ball around on a tennis court a few times - and had the rules explained - and enjoy it somewhat – and have a real desire to be better at it.

Train first. Coach when there’s a level of expertise to improve upon. We cover that in this lecture.

Key 3. Set The Scene
The Mechanics Of Coaching
3 Lectures 17:43

Learn to use one of the best coaching model, The Grow model. G = Goal, R = Reality, O = Options, W = Will

Key 4. Use Grow

Learn feedback techniques as a coach, it’s often best to ask questions that get your coachee to do their own feedback.

Key 4, part II. Use GROW - Cybernetics

More feedback techniques tool in your toolbox. Learn about the BOOST model and how to you the GROW model in details

Key 5 Master Feedback
Communication In Coaching
4 Lectures 30:30
Key 6 Influence Appropriately

Learn to use a particular technique called Active Listening. When you do get it right, you'll enhance rapport and trust considerably.

Key 7 – Listen on three levels

How can your coachee be specific in what he or she really wants? Learn to ask questions to be sure to get people to think about and picture what they want, not what they don’t want. Your questions must help them to see the outcome clearly.

Tips On Using The GROW Model

How will you develop your own style. Learn how to turn statements into questions.

Tips on Questions and own style
PDF´s and Workbook materials
3 Lectures 00:00
The GROW Model
1 page

The BOOST Model
1 page

Putting the GROW Model into Action
18 pages
About the Instructor
7 Keys Solutions
4.1 Average rating
312 Reviews
3,167 Students
4 Courses
Learning and Development

The 7Keys’ Solutions provides online management training for start-ups, managers and teams. Topics focus on management and team effectiveness. The easy-to-absorb E-learning modules are developed from IBT’s successful classroom training for global organisations (UK and Iceland) on management and personal development. Books, manuals and checklists are all included in the programmes.

Ron Hopkins and Gunnar Jonatansson are owners of 7 Keys Solutions.

They have been running training courses on time management for teams and team leaders since 1985.  Specialities: Executive & Team Leader Coaching, Time Management, Psychometrics, Manager As Coach trainer