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This course is a practical guide to help participants easily understand the ISO 9001:2015 requirements in seven easy steps. The structure and content of the course are suitable for all managers, supervisors and employees who are responsible for any part of businesses of the organization. This course is even appropriate for recent graduates who would like to be involved in the quality management system in their future careers. Several video presentations and generic templates will be provided in order to facilitate planning and implementation of a quality management system. There will be a workshop at the end of each step and totally 7 workshops should be conducted and sent to instructor in order to get formal certificate of completion. This course and its workshops would take about 18 hours to be completed. Please pay attention that the course price is in USD.
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Certificate of completion.
|Section 1: Reviewing the course structure|
|Section 2: Review step one (Understand the organization and its context)|
Who is ISO organization?
Who is TC 176?
Structure of ISO 9001-2015
How to develop organization context?
Organization Context template
Define the scope of the quality management system
Workshop relating to step 1
|Section 3: Review step two (Establish the quality policy & objectives)|
Quality objectives template
Workshop relating to step 2
|Section 4: Review step three (Deploy process approach throughout the organization)|
Process approach model
Customer oriented process
Supporting oriented process
Management oriented process
How to determine the sequence and interaction of processes?
Process Interaction example
Workshop relating to step 3
|Section 5: Review step four (Plan the processes via risk based thinking )|
Process planning requirements
Process indentification card
Plan the contract review processPreview
Design and development requirements
Plan the design and development process
Production process requirements
Plan the production process
Several types of actions in ISO 9001-2015
Plan the action request process
Plan the purchasing process
Plan the storage and delivery process
Plan the information control process
Plan the monitoring and measurment process
Plan the management review process
Process Identification template
Contract review process template
Product design and development process template
Production process template
Purchasing process template
Action request process template
Storage and delivery process template
Monitoring and measurement process template
Information control process template
Management review process template
Workshop relating to step 4
|Section 6: Review step five (Comprehensive action request mechanism)|
Consulidate several types of actions in one mechanism
Action request mechanism template
Workshop relating to step 5
|Section 7: Review step six (Implement and evaluate the quality management system)|
Implement and analyze the processes of the organization
Mandatory documents and records part 1
Mandatory documents and records part 2
Mandatory documents and records part 3
Mandatory documents and records part 4
Mandatory documents and records part 5
Conduct internal audit
Conduct management review
Workshop relating to step 6
|Section 8: Review step seven (Select an appropriate registrar and conduct 3rd party audit)|
How to select an appropriate registrar
ISO 9001:2015 certificate life cycle
ISO 9001-2015 certificate example 1
ISO 9001:2015 certificate example 2
Workshop relating to step 7
I have conducted more than 500 courses all around the world and I have developed more than 20 courses and workshops regarding quality management system and quality engineering tools. Here are highlights of my qualifications:
- Certified lead auditor who has been qualified by several registrars in North America and IRCA and conducted more than 1000 audits in fields of API, ISO/TS 16949, ISO 9001, ISO 14001, OHSAS 18001
-Registered Professional Engineer (PEng) with +18 years of experience in quality assurance, environmental management systems and OH&S.
-QA manager and responsible for implementing various quality engineering tools including APQP, reliability, risk analysis (FMEA, FTA), SPC, QFD, manufacturing quality inspection, cost of quality, KPI trend analysis and DOE.
- Professionally worked with several standards including API, AGMA, ASTM, ANSI, DIN, ISO and CSA
- Managed several improvement projects based on Six sigma methodology and achieved average 30% improvement in rework and scrap rates.
- Planned and implemented several management systems in more than 50 manufacturing plants
- Conducted various data mining and professional data analysis via MINITAB and JMP and defined more than 100 improvement projects based on data analysis