7 Easy Steps to Construct Quality Function Deployment (QFD)
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7 Easy Steps to Construct Quality Function Deployment (QFD)

The Beginner’s Guide to learn Constructing Quality Function Deployment from Scratch
4.8 (9 ratings)
Instead of using a simple lifetime average, Udemy calculates a course's star rating by considering a number of different factors such as the number of ratings, the age of ratings, and the likelihood of fraudulent ratings.
645 students enrolled
Last updated 1/2017
English
Price: $20
30-Day Money-Back Guarantee
Includes:
  • 36 mins on-demand video
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
What Will I Learn?
  • Effectively facilitate Quality Function Deployment discussions
  • Have the technical understanding of constructing Quality Function Deployment Tool
View Curriculum
Requirements
  • No prior knowledge required
  • Before using this tool, the QFD practitioner must seek an understanding of what his customer needs are. Hence, it is advisable that student's know the Voice of Customer techniques.
  • Since QFD a hands-on tool, it is executed using props such as papers, pencils, whiteboards, etc. Hence, there is no need for any student to have an understanding of any particular software.
Description

Customer requirements are always hazy. QFD is a unique tool that has a structured approach of translating these hazy customer requirements into detailed technical requirements which are useful for the business. The uniqueness of this tool is overshadowed by the complexity of using it. There is limited material available on the internet that can explain this tool in a simple, easy to understand and an engaging way. By virtue of this training, we have simplified the usage of this tool into 7 Easy Steps. This training will help you to effectively construct the QFD in these 7 steps.

Learn Everything About Quality Function Deployment and Master the Art of Facilitating the QFD Discussions.

Most important benefits of this course:

  • Learn the technique to convert customer requirements into technical requirements critical for your business process using QFD.
  • Enhance your profile by becoming a bridge between your customers and the business processes.
  • Construct QFD in 7 easy steps.

QFD is a method to help transform customer needs and wants into engineering characteristics for your product or service. It provides a process for planning new or redesigned products or services.

Almost 60% of Lean Six Sigma and Quality professionals DO NOT have a thorough understanding of QFD. Most newbies seek a theoretical overview of the functioning of the tool. Project managers want to use this tool; they see tremendous benefit but don’t know where to start. Using this tool has a positive impact on an individual’s career because it helps connect each department involved in planning and the design process. By learning QFD, you can be the catalyst to transform your organization’s products and services and bring lasting changes in your business process.

We begin this course by learning that our customer’s lack the ability to provide us the technical requirements. We then seek an overview of QFD and its history. The 7 Easy Steps to Construct QFD are then discussed. These 7 steps are topped up by an example. We end the course by learning the tips to facilitate a QFD session.

Who is the target audience?
  • Enthusiastic quality professionals who are NEW to Quality Function Deployment and want to take their skills to the next level
  • Those individuals who deal with end-customers and are involved in designing products or services for them
  • Six Sigma and Lean practitioners and project managers who want to begin the use of QFD
  • Newbies who are looking to enhance their skill sets in the field of process improvement
Compare to Other Quality Function Deployment Courses
Curriculum For This Course
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Introduction to Quality Function Deployment (QFD)
3 Lectures 04:48

Quality Function Deployment (QFD) Introduction Part 01: 

  • This lecture provides you a quick overview of Quality Function Deployment (QFD). 
  • It also shares the various names of this tool.
Preview 01:10

Quality Function Deployment (QFD) Introduction Part 02: 

  • Understand the usage of Quality Function Deployment (QFD) tool with an example. 
  • Learn how customers are unable to provide technical or engineering characteristics.
QFD Introduction_Part 02
02:14

Quality Function Deployment (QFD) Introduction Part 03: 

  • Based on the insights provided in the earlier videos, seek a detailed understanding of the benefits of QFD tool.
QFD Introduction_Part 03
01:24

Introduction Quiz
2 questions
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History of QFD
3 Lectures 04:29

The History of Quality Function Deployment (QFD) Part 01: 

  • Understand how Quality Function Deployment came into existence. 
  • Also learn who invented QFD.
Preview 01:42

The History of Quality Function Deployment (QFD) Part 02: 

  • Understand how Quality Function Deployment gets its terrible name?
History of QFD_Part 02
00:57

The History of Quality Function Deployment (QFD) Part 03: 

  • Recognize the reasons of QFD’s early popularity
  • Get an overview of the areas where QFD is being applied
History of QFD_Part 03
01:50

History of QFD
2 questions
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How did QFD Gain Prominence?
2 Lectures 03:23

How did Quality Function Deployment Gain Prominence? Part 01: 

  • Illustration of marketing, engineering, manufacturing and other departments were embedded in the same individual before the industrial revolution.
Preview 00:53

How did Quality Function Deployment gain prominence? Part 02: 

  • Understand why organizations should use Quality Function Deployment? 
  • Learn some facts of those automotive organizations that have implemented QFD in the 1980’s.
Preview 02:30

Quiz on How did QFD Gain Prominence
2 questions
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7 Easy Steps to Construct QFD
5 Lectures 07:00

The four houses of Quality: 

  • QFD is usually deployed over four phases. 
  • Each phase is called a House of Quality as the structure that you build in the process resembles a house. 
  • Seek an overview of each of the four houses of Quality.
Preview 01:37

7 Steps to construct each House of Quality Part 01: 

  • Learn steps 01 and 02 to construct each House of Quality in this video.
7 Easy Steps to Construct the House of Quality_Part 01
01:25

7 Steps to construct each House of Quality Part 02: 

  • Learn steps 03, 04 and 05 to construct each House of Quality in this video.
7 Easy Steps to Construct the House of Quality_Part 02
01:17

7 Steps to construct each House of Quality Part 03: 

  • Learn steps 06 and 07 to construct each House of Quality in this video.
7 Easy Steps to Construct the House of Quality_Part 03
01:04

7 Steps to construct each House of Quality Part 04: 

  • Seek an overview of how the remaining 3 houses of QFD are constructed using the prescribed steps.
7 Easy Steps to Construct the House of Quality_Part 04
01:37

7 Easy Steps to Construct Quality Function Deployment (QFD)
5 questions
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Example of Constructing a QFD
8 Lectures 11:04

Example of Quality Function Deployment (QFD) Part 01: 

  • Illustration of Step 01 to construct a House of Quality.
Example of QFD_Part 01
01:46

Example of Quality Function Deployment (QFD) Part 02: 

  • Illustration of Step 02 to construct a House of Quality.
Example of QFD_Part 02
01:08

Example of Quality Function Deployment (QFD) Part 03: 

  • Illustration of Step 02 (continued…) to construct a House of Quality.
Example of QFD_Part 03
01:06

Example of Quality Function Deployment (QFD) Part 04: 

  • Illustration of Step 03 to construct a House of Quality.
Example of QFD_Part 04
01:27

Example of Quality Function Deployment (QFD) Part 05:

  • Illustration of Step 04 to construct a House of Quality.
Example of QFD_Part 05
00:56

Example of Quality Function Deployment (QFD) Part 06: 

  • Illustration of Step 05 to construct a House of Quality.
Example of QFD_Part 06
01:35

Example of Quality Function Deployment (QFD) Part 07: 

  • Illustration of Step 06 to construct a House of Quality.
Example of QFD_Part 07
01:32

Example of Quality Function Deployment (QFD) Part 08: 

  • Illustration of Step 07 to construct a House of Quality
  • Overview of how the remaining houses of Quality are built
Example of QFD_Part 08
01:34
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Key Points to Facilitate QFD Discussions
2 Lectures 05:01

Key points to facilitate QFD discussions Part 01: 

  • List of recommendations to effectively facilitate QFD discussions are reviewed in this video.
Preview 02:33

Key points to facilitate QFD discussions Part 02: 

  • Discussion on the list of recommendations to effectively facilitate QFD discussions is continued in this video.
Key Points to Facilitate QFD Discussions_Part 02
02:28

Final Quiz
5 questions
About the Instructor
Advanced Innovation Group Pro Excellence (AIGPE)
4.6 Average rating
33 Reviews
707 Students
3 Courses
Drive Success to Excellence

The World's Favorite, AIGPE training and certification, are regarded as benchmark of Corporate Excellence. Achievement of AIGPE certification is the most powerful way to build your career. It not only provides you an international recognition and prestige, but also a competitive advantage in this fast paced globalized world.

Each of the dedicated trainers at AIGPE have following qualification:

1) Certified Six Sigma Master Black Belt

2) Certified Six Sigma Black Belt

3) Lean Specialist

4) Certified ISO 9001:2008 Auditor

5) Project Management Professional (PMP)

They have over 3000 hours of training experience. Plus, have done 200+ Lean Six Sigma projects in several industries across the globe.