
Discover how the executive assistant role evolved from secretary to senior administrative support. Gain practical, real-life insights on what it takes to become a great executive assistant.
Assess your fit for an executive assistant by judging passion and people skills. Embrace a proactive mindset, handle conflicts positively, and enjoy varied days of calendar, travel, and event planning.
Cultivate a positive attitude at all times and avoid taking things personally. Keep personal issues out of the office and address work problems there.
This lecture teaches how to present yourself as a professional executive assistant, emphasizing dress professionally, avoid heavy perfumes, stay clean, and carry yourself in a way that conveys professionalism.
Develop listening skills as a core executive assistant quality, focusing on listening over hearing. Carry a notebook, absorb everything, take notes, and read between the lines to sense unspoken needs.
Cultivate harmonious relationships with everyone in the company, including HR, finance, legal, and external clients, by staying helpful, respectful, and using humor.
Schedule weekly coffee with an executive assistant to listen confidentially and build trust; arrange a monthly coffee with your boss to discuss workload and staff, fostering respect and camaraderie.
Offer proactive support to the whole team, not just your executive, especially during peak periods, and demonstrate leadership by checking in and asking how you can help.
Prioritize reliability by meeting deadlines, clarifying requests, and avoiding assumptions; ask for deadlines, communicate early if delays occur, and seek help to deliver excellent work with confidentiality.
Build reliability as an executive assistant by meeting deadlines, asking clarifying questions, avoiding assumptions, and communicating delays in advance, while maintaining confidentiality and delivering excellent results.
Respect diverse personalities, from type a to introverts and extroverts, and address concerns privately to prevent public friction. Limit gossip and constant complaining to foster acceptance and professionalism.
Gain insight into trust and discretion with emails and confidential documents, and learn to listen more, talk less, and protect your boss's privacy.
Avoid daily gossip, refrain from constant complaints, and express concerns to HR or your boss while practicing gratitude to foster a healthy office culture.
Practice equal respect for everyone, from cleaners to executives, and avoid favoritism; stay genuine and kind, because how you treat people shapes your leadership and career.
Be proactive as an executive assistant by staying one step ahead, preparing agendas, coordinating with teams, and using task lists and calendars to delegate and manage priorities.
Maintain professionalism by avoiding foul language in the office and setting firm boundaries with toxic behavior. Respect yourself, address disrespect directly, and model courteous communication as an executive assistant.
Stay up to date with technology and company tools like PowerPoint, Extel, and Microsoft, plan and budget events, and meet annual training hours through courses and books.
Explore how Gabby elevates executive support with trust, discretion, and proactive leadership while guiding aspiring assistants through board meeting prep and career growth.
Skills & Secrets to Be a World Class Professional Executive Assistant with Gaby Abdelgadir
Discover how to improve your performance with less anxiety as a PA
Gaby has been a Professional Assistant for over 40 years in 3 countries and in four languages at the highest levels for upper level executives.
12 Secrets of the Professional Executive Assistant
Passion
Attitude
Presentation
Listening
Harmony
Professional Relationships
Being Supportive
Listening
Reliability
Judgement
Trust
Being Bold
Added thoughts:
Thoughts what to Avoid
Thoughts on Foul Language (Don't!)
Being Technical
This program Skills & Secrets to Be a World Class Professional Executive Assistant with Gaby Abdelgadir
was developed by Gaby Abdelgadir with assistance from Michael Ballard
Do have Gaby present at your next event you can reach her through this website in the Q&A section. Thank you.
Have you read Gaby's new book? The Book on Discrimination - Real Life Stories of Struggles and Triumphs