
As we transition from a web of pages to a web of posts, form a a web of links to a web of "likes," understanding how to use Facebook for Business is becoming increasingly important. Hear what's covered in this class, and what you'll get if you sign up for this online course.
Time is a finite resource. And the web is full of self-proclaimed experts. Find out what makes this trainer different.
Find out what previous attendees of Eric Schwartzman's social media trainings have to say about his courses.
Before you sign up, please watch this lecture to make sure you're ready for this course. Here's what you you need to know before you start Facebook for Business.
Newsfeeds and apps: How Facebook beat MySpace at the social networking game. Facebook as a social operating system. Spotify. Facebook profiles. Facebook's terms of service. Status updates. Private and public status updates. Timeline as a competitive strategy against Google Plus. Timeline as the end of scrap booking.
Accessing your Facebook privacy settings. Controversy surrounding Facebook's changes to their privacy settings. Adjusting your Facebook privacy settings. Recommendations for how to set your privacy settings for maximum benefit if you're Facebook for Business.
How and why you should get a custom URL to your Facebook profile, and where to use your Facebook profile for business once you've got it.
To get your Facebook URL, go to: http://www.facebook.com/username
Or go to your Account Settings at:

Select the "General" tab and edit the Username field to the Vanity URL you would like.

Installing Facebook Profile Badges to extend the reach of Facebook to your website of blog and grow your network through your destination website. To access Facebook Profile Badge, click here: https://www.facebook.com/badges/profile.php
To convert the Facebook profile of a deceased member to a Memorial Page, click here: https://www.facebook.com/help/contact/?id=305593649477238 The New York Times article referenced in this lecture is available here: http://www.nytimes.com/2010/07/18/technology/18death.html
Challenges of monitoring conversations and searching status updates at Facebook.com. Searching Facebook status updates at http://www.bing.com/social
Note: While the audio portion of the screencast demo in this lecture is audible, there is some background noise. It is scheduled to be remixed to improve its fidelity.
Traffic, engagement and insights: why businesses Facebook. Pages, Apps, Ads and Open Graph: how businesses Facebook.
Specifications of a Facebook Page Cover, getting through to friends of friends, the Terms of Service of Facebook Pages, KNBC-LA's noncompliant Facebook Page Cover , using "cute" images to lure "likes."
Taking a strong position in a Facebook Status Update. Cutting through the clutter with uplifting, positive (or vitriolic, negative) status updates.
Learn how Facebook ranks status updates in the default "Top News" sort option on your Facebook Wall, and why that's important when using Facebook for Business.
In their attempt to segment their personal and professional identities on Facebook, many users -- particularly in the developed world -- abstain from using Facebook for Business altogether. Find out how to use Public Figure pages to maintain a personal and professional presence on Facebook without violating the terms of service.
Screencast demo covers accessing Facebook Pages, the Facebook Page Admin Panel, posting Event Milestones to Facebook Pages, Finding Status Updates on Timelines, sharing Status Updates with dates and links on Timelines, posting past events to Timelines without sharing on the newsfeed, editing the image, title and description of a link shared on a Facebook Page and highlighting, hiding, deleting and pinning Status Updates.
Note: While the audio portion of the end of this screencast demo in this lecture is audible, there is some background noise. It is scheduled to be remixed to improve its fidelity.
The World Economic Forum Page Timeline as an effective demonstration of how organizations can best take advantage of Facebook for Business.
Where to put a question in a Status Update, which types of questions to ask, optimum status update length, shortcomings of link shorteners and the best days and times to post status updates on Facebook.
Download the Buddy Media Report at http://forms.buddymedia.com/whitepaper-form_review-strategies-for-effective-facebook-wall-posts.html
Research on why people "Friend" Facebook Company Pages, Terms of Service of running Promotions on Facebook Company Pages, Facebook Canvas, Facebooks Apps, running Facebook promotions off-page, using Wildfire and Buddy Media for Facebook promotions.
Best practices on achieving maximum engagement when sharing pictures and videos on Facebook Pages. Includes examples from Zappos, Amazon, Stonyfield Farms and Titliest.
Screencast demo covers tagging Profiles and Pages in the body of Status Updates and adjusting your Privacy Setting to approve tags others make to your profile before they go live. Includes a short demo on finding links to share on Facebook using Google Reader, a tool that can be used to build a custom social media monitoring dashboard. Google Reader is covered in more depth in the Social Media Monitoring for Business course. Includes a case study involving a Palms Casino Twitter marketing stunt that was discussed on the For Immediate Release Podcast by Neville Hobson and Shel Holtz.
Using the Facebook Open Graph to extend the reach of Facebook to a destination website with the "show faces" option which automates the social marketing process. This lecture includes a case study of the Le Web conference every December in Paris uses Facebook "Like" buttons to extend their reach and frequency.
Screencast demo covers how to generate and embed a Facebook "Like" button on a blog or website.
Screencast demo covers pinning posts to the top of a Facebook Page.
Follow up materials are available in the supplemental resources of this course. You can purchase a copy of "Social Marketing to the Business Customer" here .
Explanation of why linking to a Facebook Page from your website is not as effective as using a "Like" button to extend the reach of Facebook to your destination website, using the Ducati Motorcycles website as an example.
How Greenpeace effectively hijacked the Nestle Facebook Company Page with an attack ad that infringed on a Nestle Trademark, provoking a cease and desist that was published to the Internet resulting in the Streisand Effect .
Using the Facebook Open Graph to make your website social by design. Uses a case study from Amazon about how they integrate Facebook into My Amazon. Warner Takaki is featured.
On April 20, 2010, an explosion on an oil rig licensed to BP in the Gulf of Mexico triggered an oil spill that has resulted in an ecological and financial disaster of global proportions. United States Navy Public Affairs Officer Jim Hoeft who is coordinating communications at the Official Site of the Deepwater Horizon Unified Command for the Joint Command Center in Louisiana briefs on the process communicating the worst oil spill in history via social media.0:55
|
The state of affairs at the Joint Command Center in Louisiana, and what’s being done to communicate the scale of the disaster.
|
2:30
|
The approval process for communicating what is happening operationally.
|
3:15
|
The National Response Framework chain of command and participating agencies.
|
4:15
|
The Official Site of the Deepwater Horizon Unified Command is being managed on the PIER Response System with outposts on Facebook, Twitter, YouTube, Flickr and other social media sites.
|
5:37
|
|
8:21
|
”This is the first time that the Federal Government has tried to implement social media tools in a National Crisis,” says LTC Heoft. “We didn’t have this during Kartina. We didn’t have this during 9/11. We’re learning where online communications falls in the national response framework,” he continues, suggested that trending question occurring via social media can be used to help the Unified Command respond to issues that are most important to the public.
|
9:35
|
The challenge of monitoring social media manually, since no good measurement or sentiment analysis tools exist.
|
11:20
|
Using social media trend reports to provide feedback to command about the issues people are talking about most.
|
13:25
|
Resources required to staff the social media monitoring effort and the use of Cover it Live to live blog developments.
|
15:23
|
Prioritizing social media communications channels.
|
19:21
|
Which social media channels have been most popular for disaster response?
|
22:14
|
The shortcomings of Facebook as a Government crowd sourcing tool.
|
24:05
|
The LMRP cap containment strategy, the latest effort to contain the leak.
|
25:31
|
Online communications will definitely be part of the national communications framework moving forward.
|
26:47
|
Using www.youropenbook.org to monitor public Facebook status updates.
|
28:45
|
End |
Overview of the supplemental resources that are available as part of this course.
One of the most commonly asked questions these days at my Social Media Boot Camps is how do you measure the ROI of a Facebook marketing campaign? With 500,000 million users and 11 percent of all time spent online, the potential of Facebook for public relations and public affairs professionals is huge. But given how basic the measurement options are at Facebook Insights, if you do hit it out of the park, how do you prove the impact of a Facebook marketing campaigns on the bottom line?
In this episode, Jeff Jordan, product manager, social media and video measurement and Tim Waddell, director of product marketing for the Omniture business unit of Adobe talk about audience segmentation, sentiment analysis and having your Facebook page brandjacked.
Through a global partnership with Facebook, Omniture SiteCatalyst,Discover and Search Center Plus report the ROI of Facebook marketing campaigns by monitoring activity on Facebook Pages, inside Facebook Apps, from Facebook Ads and activity through Facebook Connect/Open-Graph, which extends Facebook functionality to destination websites.
Why is it some Facebook wall posts get likes and comments, while others get none? When is the best time to post, how often should you post, are there certain words that generate a higher response rate? What’s the science of procuring engagement on the world’s largest social network?
Topics discussed:

INTERNET MARKETING GOLD is a private training program that covers all the essential elements of SEO, including keyword research, on-page optimization, technical SEO, link building, and content creation. Learn how to conduct thorough keyword research and validation, as well as how to optimize your website for both search engines and users alike, so you can improve rankings and visibility without compromising user experience.
These SEO courses cover beginning and advanced topics, such as on-page SEO, off-page SEO, Local SEO and technical SEO (includes optimizing website structure, ensuring proper indexing and crawling, and resolving technical issues that may negatively impact the website's ranking).
You'll also learn about the importance is attracting the attention of the right websites for link building purposes, which is an important aspect of SEO and involves the acquisition of high-quality backlinks to improve your site's authority and credibility.
Facebook training for employees. Includes over 43 Facebook tutorials and training videos to bring you up to speed on effective, responsible use at work.